What's New  [more]

Top 41221
R595.00
Sale: R535.50
Save: 10% off
Top 41212
R595.00
Sale: R535.50
Save: 10% off
Shirt 43208 A
R795.00
Sale: R715.50
Save: 10% off

Shipping & Returns

  1. SHIPPING &  RETURNS

You can trust that your order will be discreetly packaged with no visible labels or markings identifying where it was purchased.

  • We can ship products anywhere in South Africa only.
  • When you place an order we will estimate delivery dates based upon the availability of your item(s).
  • Items in stock will typically ship out next business day once the payment has reflected in our account.

Shipping Charges Our shipping charges are determined by the area that the parcel will be delivered to.

  1. Up to to 5kg in a Courier Bag to JHB main Center R50.00
  2. To Other Area will be determined by  “The Courier Guys”.

International Orders We unfortunately do not ship to any country besides South Africa.

2. RETURN, EXCHANGE POLICY, CANCELLATIONS

  • Our goal is to ensure your complete satisfaction with your purchase.

Return Policy

  • If you are dissatisfied with your order based on manufacturing default, you can return your item(s) within 7 days of  receipt thereof. Returns/ Exchanges for items returned within 7 days of purchase, excludes shipping charges. Provided goods are unused and returned in the original condition with the tags attached. Removal of the tags will void returns / exchanges. Any claims for damage order or missing items, must be received within two business days of receipt of package. In case following conditions are not met, Fashion Studio reserves the right to charge 15% handling fee or refuse the return. – The items must be returned for exchange within 7 days of receipt. – Items and packaging must be received in new condition – The original packaging must not be damaged – packaging must include all original items. The Garments must be folded in the same way that you received ( folded neatly ).
  • Return Authorization Number must be clearly marked on the shipping box – Return package must include copy of the original invoice or sale receipt.
  • Before returning the package you need to contact us at  returns@fashionstudiosa.co.za, in order to receive a Return Authorization Number ( number to be placed on the returning package ). Please send your package in a prepaid, insured, traceable courier method to the address provided with your Returns Authorization Number.

 

  • Once we have accepted your return and receive the parcel ( In the Original Packaging ) Refund ( excluding the courier charges ) will be done within 7 working days into the account provided by yourself ( Please provide Proper Bank Account details ).
  •  Any claims for damaged order or missing items must be received within 2 business days of receipt of package.

Cancellations

If you would like to cancel your order, you can do so provided that the order has not yet been dispatched already. If the item you want to cancel has been dispatched, the order cannot be cancelled.



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